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A company-wide, standardised information management system was the objective that was set when Eissmann Group Automotive decided to opt for an ECM system in 2010. The key users were included as part of a several-stage evaluation process which resulted in the company choosing SER's Doxis4 iECM suite. Since then, Doxis4 modules ranging from an electronic archive and automated invoice processing with the InvoiceMaster right up to electronic records and workflows have been introduced. To date, electronic supplier records and automated processing of incoming invoices with workflow-managed auditing are just a few examples of the solutions that have been implemented in addition to the company-wide archiving process. Further projects such as electronic confirmation of receipt, contract management and a quality management handbook are also under way.

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Frankfurt Airport is a synonym for the superlative. As Germany's largest airport and one of the world's largest aviation hubs, it transports around 58 million passengers and 2.1 million tons of cargo every year. This is all made possible thanks to the 22,000 people who work for the operator of Frankfurt Airport – the Fraport Group.

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As far back as the late 1990s, the Westfalen Group was faced with the issue of how it could shorten processing times for incoming invoices in accounts payable accounting. This was due to the fact that “document tourism” – sending documents by post to companies distributed across multiple locations – was causing long processing times and any discounts offered being lost. Consequently, the decision was taken to introduce a digital archive with a workflow for processing incoming invoices.

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The Bahn content management system (BCM) is the primary solution used by the Deutsche Bahn to process documents. The solution is based on the Doxis4 iECM suite and covers all areas of modern enterprise content management. With over 32,000 users, BCM is one of the most used IT platforms in the DB corporation. BCM plays an important role in the digitalization strategy of the Deutsche Bahn. Project leaders, corporate strategists and users from the DB corporation explain the high value of the Bahn content management system in this video.

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Procter&Gamble has implemented the Doxis Business Process Management solution for the electronic handling of business processes. It forms a part of our Doxis iECM-Suite platform, which provides a complete set of features for the effective management of files, information, knowledge and business processes. In particular, it safeguards the storage and management of files, guaranteeing secure automatic document recognition and classification, together with monitoring, control and optimisation of business processes, as well as cooperation with third-party IT systems, such as ERP, CRM, followed by billing and team work.

Customer. Procter & Gamble

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With Doxis4, electronic production records at BuS are created according to the workflow with all documents relevant to production and then released for the production process. Technical changes to products can be integrated immediately into the documentation and taken into account during production. BuS, an expert in electronics, now has a modern enterprise content management system (ECM) that effectively supports its work preparation, quality assurance and production departments.

Customer: BuS Elektronik

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The SAP project for KNIPEX was launched in 2001. In phase one, the FI, CO, and HR modules were activated, followed by the roll-out of the MM and PP modules in 2006. During this period, the volume of data in the SAP database continued to grow, which slowed down response times. The introduction of a DMS system aimed to reduce the volume of data in SAP and improve the system's overall performance. 

In our short best practices, read all about the successful collaboration between KNIPEX-Werk C. Gustav Putsch KG and SER.

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When planning and implementing internal logistics solutions — from small conveyor technology solutions to complex logistics centers — most involve numerous employees, departments and branch offices of TGW. These groups all require access to technical drawings (CAD) that are worked on in various locations by several teams. 

In our short best practices, read all about the successful collaboration between TGW Logistics Group and SER.

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SER's archive solution was carried out by the parent company Kalorimeta AG and managed through its self-developed invoicing system. Cooperation with a specific key account and its in-house departments made it necessary for ikw to have a cross- location process in place and access to documents to ensure that information would be available at the different locations at all times. The SER solution should support the electronic processing of process instances and special areas, providing a permanent way of retaining documents in electronic debtor records.

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A company-wide, standardised information management system was the objective that was set when Eissmann Group Automotive decided to opt for an ECM system in 2010. The key users were included as part of a several-stage evaluation process which resulted in the company choosing SER's Doxis4 iECM suite. Since then, Doxis4 modules ranging from an electronic archive and automated invoice processing with the InvoiceMaster right up to electronic records and workflows have been introduced. To date, electronic supplier records and automated processing of incoming invoices with workflow-managed auditing are just a few examples of the solutions that have been implemented in addition to the company-wide archiving process. Further projects such as electronic confirmation of receipt, contract management and a quality management handbook are also under way.

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By switching to electronic inbound invoice processing, bofrost* wanted to speed up the document flow and reduce the time needed for the payment run so that cash discount periods could be met more efficiently. bofrost* decided in favor of automated invoice management with Doxis4 and a deep SAP integration, thereby achieving high quality in invoice processing.

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After leaving Shell, Raffinerie Heide GmbH changed from being a pure production location for diesel, heating oil and airplane fuel to being an independently operating company. Re-starting Raffinerie Heide as an independent company in the Klesch Group after the merger required it to have its own IT system landscape with an SAP system and ECM solution.

In our short best practices, read all about the successful collaboration between Raffinerie Heide GmbH and SER.

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The specialty areas required an internationally deployable document management system that effectively and quickly connects structured and unstructured data from various perspectives. Phoenix needed a DMS system that could be integrated into the technical and software-technical environment and that captured legacy data.

In our short best practices, read all about the successful collaboration between Phoenix Contact and SER.

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As far back as the late 1990s, the Westfalen Group was faced with the issue of how it could shorten processing times for incoming invoices in accounts payable accounting. This was due to the fact that “document tourism” – sending documents by post to companies distributed across multiple locations – was causing long processing times and any discounts offered being lost. Consequently, the decision was taken to introduce a digital archive with a workflow for processing incoming invoices.

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Raffinerie Heide GmbH utilizes its Doxis4 iECM solutions also as a platform for handling document-supported business processes. In this context, the project approval processes are designed effectively and securely with Doxis4 BPM.

In our short best practices, read all about the successful collaboration between Raffinerie Heide GmbH and SER.

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The City of Göttingen had been dealing with the topic of e-government for a number of years. It wanted to gradually switch to electronic administrative work. The electronic record was identified as the essential basis for this.

In our short best practices, read all about the successful collaboration between City of Göttingen and SER

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Since 2013, SER's enterprise content management solutions have been supporting many areas of the company. For instance, Doxis4 is used to store and manage technical drawings, archive SAP data and manage electronic records. To successfully run its approval process for all types of projects, Raffinerie Heide relies on Doxis4 BPM.

Customer: Raffinerie Heide GmbH

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Part of the KALO group of companies, ikw manages and bills utilities contracts on behalf of energy providers. Cooperation with a specific key account and the customer's in-house departments made it necessary for ikw to have a cross-location process in place and access to documents to ensure that information would be available at the different locations at all times. To assist electronic processing and workflow management, ikw opted for the newly developed Doxis4 Task & Process Management system, which was launched in March 2015. The accounts receivable eRecords and the Doxis4 content repository ensure that documents are retained permanently and given a proper structure. For customer correspondence, processors can then access the stored document templates, helping them to work faster and ensuring a consistent level of quality.

 

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As a project management company for complex traffic infrastructure projects, DEGES provides its public contractors with transportation routes – from roadways to railways or waterways – that are economically planned and cost-consciously steered, streamlining all construction measures, ensuring the invoicing and delivering finished construction projects on time and in the highest possible quality.

Customer: DEGES

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The challenges facing the Weidmann group could easily be applied to any other international medium-sized corporation: a variety of departments, several different sites, large numbers of suppliers issuing lots of invoices and strict sets of requirements when it comes to efficiency and transparency. This practical example from the Swiss engineering group Weidmann shows how such companies can overcome complex structures to establish an efficient information and management tool for the area of accounts payable management.

Customer: Weidmann Group

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It all started with a special type of document: the assembly order. These internal documents contain technical information relating to the products that are required for the assembly process. Back in 1993, around 1000 of these paper documents were handled every day and each of them had to be accessible at all times. So, to minimise the effort and expenditure involved in sorting, archiving and – above all – searching for the assembly orders, SEW-EURODRIVE made the decision to introduce an electronic archive from SER and has been a loyal customer of the ECM vendor ever since. In addition to the global roll-out of the DMS/archive solutions and the development of an internationally networked, high-availability storage infrastructure, the last two decades have seen the launch of increasing numbers of SER solutions for standardising and optimising processes, most notably for electronic records such as those in the field of industrial gear units. Just as they have from the outset, the solutions continue to be based on the latest software generation, which is currently Doxis4.

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Frankfurt Airport is a synonym for the superlative. As Germany's largest airport and one of the world's largest aviation hubs, it transports around 58 million passengers and 2.1 million tons of cargo every year. This is all made possible thanks to the 22,000 people who work for the operator of Frankfurt Airport – the Fraport Group.

16 years ago, Fraport decided to make fundamental changes to its document management system. Working with SER as its software partner, the company developed its first electronic archive, which initially was used to archive personnel and construction documents. Continuous expansion of the SER archive followed – incoming and outgoing invoices were integrated, as was SAP data. The individual archiving areas were implemented using sub-pools within the SER archive.

In 2012, the existing archive landscape was upgraded to the latest generation of SER software – Doxis4. The previously archived data pool – 8.7 million existing documents with a total volume of 1.3 terabytes – was migrated to Doxis4 during ongoing operations. At the same time, the storage infrastructure was also modernised, increasing the storage capacity by 600 per cent.

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When it decided to adopt a uniform, company-wide information management system based on the Doxis4 iECM Suite from SER at the end of 2011, Eissmann Group Automotive went far beyond its legal obligations to retain documents inhouse. The focus of the Eissmann ECM strategy was and is on designing integrated processes which can be traced and controlled transparently at any time and for any department. An important step in implementing this strategy was the automation of inbound invoice processing.

Customer: Eissmann Group Automotive

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Doxis4 Business Process Management (BPM) enables users to complete situational tasks as well as handle standardized and automated business processes on a single software platform. For the first time ever, the new Doxis4 BPM provides users a means of managing all information objects and services in an ECM and BPM context on a standardized and service-oriented plat-form (SOA) with a common metadata kernel.

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Doxis4 winCube is the Windows-based client for the Doxis4 iECM Suite. It enables users to acquire, index, search for, display, edit, file and manage documents, data, records, workbaskets, tasks, process instances and processes within a single homogeneous user interface.

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Doxis4 mobileCube is a mobile client for accessing the contents of the Doxis4 iECM suite in order to permit the agile use of information, documents and workflows. The hybrid app for smartphones and tablets running the Apple iOS or Google Android operating system can be integrated seamlessly as part of Doxis4 document management and allows you to be involved in value-adding processes – regardless of your location.

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Doxis4 webCube is the Doxis4 iECM suite’s web-based client. It allows you to file, index, search, view, edit and man-age documents, data, records, workbaskets, tasks, process instances and processes via a uniform user interface.

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Processing incoming invoices is often a complex, cost- and labour-intensive process. Legal and company rules, geographically distributed company sites and the desire to have constant access to the latest information constitute just some of the reasons why it makes sense to do this electronically. SER's solution Doxis4 InvoiceMaster Control (S) for SAP is flexible enough to adapt to different organisations and allows incoming invoices to be processed transparently, quickly and reliably. That saves time and, above all, money.

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The Doxis4 iECM suite (integrated Enterprise Content Management) provides services for archiving and thus relieving the burden of email servers, file servers and SharePoint farms. The Doxis4 Gateway Services archive files, emails or other objects from the above systems and can delete them automatically from the original systems or replace them with a link once archiving is completed. This relieves the burden on these systems, reduces the storage space used on them and ensures audit-proof archiving of the data in line with legal requirements. Audit-proof archiving is particularly important in the case of journal archiving.

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The storage-related services of the Doxis4 iECM (integrated enterprise content management) suite comprise services and features for integrating a range of storage technologies, for managing the information lifecycle (ILM), and for replicating data. These services also include ensuring high availability of data and documents and transferring stored content in a variety of scenarios such as distributed locations, central archives, cloud-based storage and so forth.

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With Doxis4 SmartOffice Plus, the content of the Doxis4 iECM-Suite (integrated Enterprise Content Management) can be accessed from applications from Microsoft Office. The Microsoft Office products Word, Excel and PowerPoint are supported.

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Doxis4 safeLock is a software package providing legally compliant, audit-proof storage of documents and data on hard disks. Doxis4 safeLock offers very rapid access to data and virtually administration-free operation and can be easily integrated into existing and future IT infrastructures. Doxis4 safeLock is hardware-vendor independent and thus provides the highest possible degree of flexibility for when storage systems are replaced periodically.

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The Doxis4 iECM (integrated Enterprise Content Management) suite provides services for the configuration of incoming and outgoing documents to audit-proof long-term formats.

The Doxis4 iECM suite module required for this is the server-side application Doxis4 Rendition Server. This converts incoming and outgoing documents into different long-term formats such as PDF, PDF/A or TIFF. Thanks to the server-side execution, a high document throughout is achieved without disturbing the user's work with the document management system (DMS). 

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Doxis4 InvoiceMaster Read SLX is the complete standard solution for the automated processing of in-coming invoices. It processes invoices both with and without a purchase order reference as well as partial and collective invoices. From the incoming invoice and its extraction to the validation of all invoice data, these labour-intensive and time-critical tasks can be handled with Doxis4 InvoiceMaster Read SLX efficiently, promptly and to the highest standards.

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Processing incoming invoices is often a complex, cost- and labour-intensive process. Legal and company rules, geographically distributed company sites and the desire to have constant access to the latest information constitute just some of the reasons why it makes sense to do this electronically.

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The Doxis4 iECM suite meets the demanding requirements at all levels of an enterprise with regard to the integration capability of a document management system (DMS) or enterprise content management (ECM) system. The "i" in the product name stands for integrated. It is critical to an integration that data and documents can be exchanged reliably, quickly and easily between the applications involved.

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The Doxis4 Fulltext Service enables users to search for content from a wide variety of similar or heterogeneous documents. It allows users to rapidly locate important information from large volumes of unstructured documents.

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With Doxis4, we develop and implement the enterprise content management (ECM) software of the future. Functioning as a digital workspace, Doxis4 boosts the information literacy of each employee and of the entire organization. We secure information and tap its full potential. We connect people with information, synchronize business processes and facilitate knowledge-based teamwork between companies, their suppliers and customers.

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Invoice processes are the lifeline of all business operations — without them, suppliers would have no revenue and customers would receive no goods and services. Yet invoice processing is a time-consuming and costly task, as a large percentage of invoices come in paper form or as paper-like documents. These documents need to be captured, assigned to a supplier, checked for correctness, validated — if possible, with existing orders —, and internally released. There is an enormous amount of potential in the automation of these steps — potential that you can tap with Doxis4.

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The next level of the digital business transformation is here: Learn more about the innovation potential that Doxis4 can unleash in your digital business process and information management. We are the first ECM vendor that joins together ECM and BPM on one service-oriented technology platform.

Agile business processes have dramatically changed business requirements. BPM solutions today need to be simple. Companies must be able to intuitively adjust solutions to their unique situations. With the newly developed Doxis4 BPM, we meet these demands. Of the many advantages Doxis4 BPM offers business processes, twelve are presented here.

 

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With the electronic Doxis4 contract management, you can manage all contract documents throughout your company in a compliant way. What's more, authorized employees can access these documents regardless of area, language or country. This is how you ensure transparency and accountability in your contract management.

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