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30+ ready-to-run solutions

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Vertical solutions

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Use case-specific solutions

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Doxis4 by SER unites ECM and BPM on a single, unified platform and is based on a state-of-the-art, service-oriented architecture (SOA). Over 30 out-of-the-box vertical and use case-specific solutions and our customized implementations give you the right tool set to manage your information efficiently. From compliant archiving and content management, static and ad hoc workflows to adaptive case management, Doxis4 offers you a flexible, scalable and high-performing solution for all industries.

EDEKA Nord

EDEKA Nord manages information including plans, acceptances, contracts, and ongoing invoices for its markets in electronic property records with the aim of providing documents in a quick, simple and paperless manner.

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Fraport AG

Fraport AG relies on Doxis4 for long-term archiving. The archive already contained 8.7 million documents with a total volume of 1.3 terabytes when the company switched to the current product generation.

Best Practice »
Eissmann Group Automotive

The Eissmann Group made the decision to use the Doxis4 iECM Suite from SER across the entire business.

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Westfalen Group

Doxis4 is the ECM platform used across the entire Westfalen Group. Over the past 15 years, the SER system has consistently been expanded, with the result that nearly all of Westfalen's departments and corporate divisions now work with Doxis4.

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Deutsche Bahn AG

At Deutsche Bahn, Bahn Content Management (BCM), which is based on Doxis4, implements customer-specific applications for several thousand users across the group.

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SEW-Eurodrive

SEW-Eurodrive relies on DMS archiving solutions, a globally networked, high-availability storage infrastructure and other SER solutions to optimise its processes all over the world.

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Dürr Dental AG

Dürr Dental has automated the processing of delivery notes and incoming invoices and has integrated the Doxis4 solution with the leading IFS ERP system.

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DHL Express

Since 2010, DHL has relied on a uniform, company-wide DMS solution based on Doxis4 to create one of the largest commercial document archives in the world with the help of its partner, HP.

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Landschaftsverband Westfalen-Lippe

The LWL relies on integrated ECM from SER across all of its departments. It uses electronic records, archiving, auditing and the KTQ handbook.

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PVS Büdingen

The PVS Büdingen uses the archive, DMS, eRecords, workbaskets, workflow, Capture and SmartOffice Plus from the Doxis4 iECM Suite.

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DER Touristik

With its Doxis4 solution, the group processes more than half a million incoming invoices automatically and archives all invoicing documents in an audit-proof manner in the SER archive.

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Randstad Germany

Randstad, the leading employment services provider in Germany, introduced the Doxis4 archive to archive more than 27 million personnel documents from the leading SAP Folder Management system.

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City of Göttingen

Göttingen City Council relies on eGovernment and has introduced records management with electronic records
and electronic complaint management from SER.

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BAUHAUS AG

In 2007, BAUHAUS AG introduced electronic legal records in the Legal department. Today, the office management system based on Doxis4 manages all communication that takes place in the Legal department.

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Weidmann Plastics Technology AG

Every year, the Weidmann group processes around 100,000 invoices for goods and services all over the world using the Doxis4 InvoiceMaster.

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Use case-specific solutions (selection)


Manage all HR records, e.g. for employee onboarding and offboarding, for employee records, and more

Streamline claims management and mitigation by allowing your customers to upload documents

Store and access patient records across multiple locations and departments to make the best possible medical decisions

Accounts payable – your way to easy and compliant inbound and invoice management

Call center and ticket system solution for your internal and external service requests

Customer and supplier records in one place for transparent communication, service and purchase processes

Effective management of quality targets, specifications and procedures with our QM Handbook

Handle all your contracts securely and according to retention requirements

Manage your projects and project content in one place and collaborate with internal and external team members

Exclusive +Content for registered users
Experience ECM Excellence with the Digital Workspace
Media

Experience ECM Excellence with the Digital Workspace

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Invoice processing - Doxis4 InvoiceMaster
Brochure

Invoice processing - Doxis4 InvoiceMaster

Brochure »
Doxis4 Contract Management
Brochure

Doxis4 Contract Management

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International invoice management with SAP and SER
Best Practice

International invoice management with SAP and SER

Best Practice »
DMS with email and SAP archiving, eRecords, and automated invoice management
Best Practice

KNIPEX-Werk C. Gustav Putsch KG: DMS with email and SAP archiving, eRecords, and automated invoice management

Best Practice »
Short best practice: City of Göttingen
Best Practice

City of Göttingen: Records management with electronic records and electronic complaint management

Best Practice »
Phoenix Contact GmbH & Co. KG: ECM platform with archive, DMS, eRecords, inbound mail
Best Practice

Phoenix Contact GmbH & Co. KG: ECM platform with archive, DMS, eRecords, inbound mail

Best Practice »
Duravit AG: ECM with archive, DMS and electronic records, plus server-based email archiving
Best Practice

Duravit AG: ECM with archive, DMS and electronic records, plus server-based email archiving

Best Practice »
Electronic records
Fact Sheet

Electronic records - Doxis4 Records & Relationship

Fact Sheet »

12 languages for 135 countries

The integrated enterprise content management suite Doxis4 is available in the following languages which cover 135 countries:

English, German, French, Spanish, Portuguese, Italian, Polish, Russian, Turkish, Chinese, Persian and Arabic.

Bridging workplaces across languages

Globally active companies need a sound strategy and high-performing IT infrastructure to support their international information management. This requires Unicode-capable, scalable and multi-organization-capable architectures for ECM and BPM services — such as those offered by Doxis4 — that can be rolled out globally and managed centrally regardless of language or location. This is a major success factor for companies.

Doxis4 is available in 12 official languages for 135 of the 195 UN countries. This means that globally operating companies can provide their employees the entire Doxis4 iECM suite (user interfaces and metadata) in their local languages.

The SER Group is represented through national subsidiaries on 20 international locations and through a network of experienced partners in many other countries. Please select a city to find out more about your local SER branch office

  • Bonn (Headquarter)
  • Wien (Headquarter)
  • Madrid
  • Warszawa
  • Paris
  • London
  • Oberentfelden (Headquarter)
  • Berlin
  • Klagenfurt
  • Amsterdam
  • Pasching/Linz
  • Shanghai
  • Moskau
  • Frankfurt/Main
  • Hamburg
  • Neu-Delhi
  • München
  • Münster
  • Neuss/Düsseldorf
  • Stuttgart