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„Innovative thinking and pragmatic action, process design and automated sequences: it is not only in information technology that these central components underpin the Storck strategy! Based on SER's iECM Suite, Storck has in place a comprehensive solution for establishing processes that are standard, accepted and transparent worldwide and facilitate access to documents.”

Dirk Stentzel, Business Process Technologies, AUGUST STORCK KG
August Storck KG
CompanyAugust Storck KG
Area of applicationCompany-wide ECM with DMS, SAP archiving, inbound communication processing, email archiving and electronic staff records
IndustryConfectionery industry
EmployeesOver 5000
HeadquartersBerlin
IntegrationSAP, Microsoft
Project scopeWorldwide

Brief Project Description

Initial situation

The central accounting department processes the invoices for the entire STORCK Group. With more than a million incoming and outgoing documents to handle every year, the existing microfilm archive had reached the limits of its capacity by the mid-1990s. At the start of the 21st century, more than 2/3 of the documents STORCK received were paper-based or arrived by fax. The company needed a high-calibre integration tool in order to establish processes that were standard worldwide. In 1994, AUGUST STORCK KG decided to introduce a central SER archive for accounting. Since then, it has chosen SER software to support many other application scenarios throughout the organisation.

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