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„Our interconnected eRecords act as central access points to documents from a range of sources, including SAP documents, emails, MS Office, etc. and help us to make ongoing improvements in many areas, such as customer service.”

Dr. Goy- Hinrich Korn, Authorized Representative and CIO of the Krone Group
Bernard Krone Holding SE & Co. KG
CompanyBernard Krone Holding SE & Co. KG
Area of applicationFrom automated invoice verification to confidential contract access
IndustryCommercial vehicles, agricultural machinery
Employees3,097 worldwide (FY 2014/2015)
TurnoverApprox. 1.6 billion euros (FY 2014/2015)
HeadquartersSpelle, Emsland in Lower Saxony, Germany
IntegrationSAP, COS, Microsoft Dynamics NAV, MS Exchange
Project scopeEurope

Brief Project Description

Starting Point

All documents at the Krone Group were scattered across the entire system landscape. Only the individual departments knew where the information was located. The result: valuable knowledge and
information was being lost. Krone opted for an ECM system to fulfill its vision of establishing a uniform, transparent document management system across the Group with a common platform shared by internal and external employees, customers, and dealers alike. The company wanted document- centric business processes to be modeled digitally and supported with electronic records. It also wanted automated inbound invoice processing for the accounts payable department.

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