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„As planned, it took only five months from order placement to the point when SER InvoiceMaster went live. The system has been running smoothly ever since, and integration with the ERP system ensures an electronic process from start to finish.”

Ralf Durst, Head of IT at Dürr Dental
Dürr Dental AG
CompanyDürr Dental AG
Area of applicationAutomated inbound invoice processing and archiving.
IndustryMedical equipment
Employees400 at headquarters, 1000 worldwide
TurnoverOver €200 million (2012)
HeadquartersBietigheim-Bissingen
IntegrationInfor ERP, from June 2014 IFS Applications
Project scopeGermany

Brief Project Description

Initial situation

The entirely paper-based processing of incoming invoices repeatedly involved problems resulting from the media discontinuity between incoming paper documents and the subsequent electronic processing of the invoice data in the ERP system. The process of manual data entry in the ERP system was subject to error and very time-consuming. Auditing on the basis of paper documents was a laborious process with a lack of transparency. Automated invoice management was expected to standardise and speed up invoice capture and auditing in accounts-payable accounting.

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