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„Working with paper records is now almost inconceivable for our staff.”

Thomas Steiner, ECM project manager in the Organisation department at EDEKA Nord
EDEKA Nord
CompanyEDEKA Nord
Area of applicationProfessional property management with electronic records.
IndustryRetail
Employees5700
Turnover€2.5 billion
HeadquartersNeumünster
IntegrationLotus Notes and Microsoft Office
Project scopeNorthern Germany

Brief Project Description

Initial situation

Property management at EDEKA Nord forms a separate department of around 30 staff. Each property has its own record – which is often very extensive – with plans, contracts, ongoing invoices, etc. Employees in property management are often required to travel to the markets that they deal with as part of their job. Before going on these trips, the staff have to compile the documents required for the project in physical reference files to take with them. Instead of carrying heavy briefcases full of orders, acceptances, logs, etc. with them everywhere, the staff should be able to use a check-out/check-in function to transfer the electronic property records for their stores to their notebooks and then edit them there.

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