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„It was important for us to be able to depict well structured and ad hoc processes with only one technology. Doxis4 BPM provides us the right hybrid solution.”

Ralf Everding, Application Specialist, IT, Raffinerie Heide
Raffinerie Heide GmbH
CompanyRaffinerie Heide GmbH
Area of applicationProject approval workflow with Doxis4 BPM
IndustryPower generation, oil refinery
Employees500
Turnover2.7bn euros (2014)
HeadquartersHemmingstedt, Germany
IntegrationSAP budget planning tool
Project scopeGermany
More information in the +Content area
Raffinerie Heide GmbH: Document and business process management
Best Practice

Raffinerie Heide GmbH: Harnessing the power of ECM & BPM

Best Practice »

Brief Project Description

Starting point

In 2013, Raffinerie Heide GmbH began to build an IT system landscape with an SAP system and an
ECM solution as a platform to manage document-supported business processes and electronic
records. With this landscape in place, the company started in 2015 to design a more secure and
effective project approval process. The project approval workflow was supposed to create, edit and
grant approval of proposals. The project documents, e.g. cost estimates, offers, etc., were to be
electronically attached to the proposal and made accessible for every project participant. The goal
was to create an integrated solution based on Doxis4 iECM, on the newly developed budget planning
tool, and on SAP solutions for project planning, approval and processing.

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