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„Thanks to the SER DMS, our performance has improved markedly and we are very quick to respond to both our customers and our suppliers!”

Ingo Köster of IT application management at Westfalen AG
Westfalen Group
CompanyWestfalen Group
Area of applicationArchiving, document management (DMS) and automated inbound invoice processing.
IndustryEnergy provider
Employees1345
Turnover1.9 billion (2013)
HeadquartersMünster
IntegrationSAP, Intrexx portal
Project scopeInternational
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The “Westfalen Way to Win”: success with energy and ECM
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The “Westfalen Way to Win”: success with energy and ECM

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The "Westfalen Way to Win": success with energy and ECM

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Brief Project Description

Initial situation

The creation of a central point where invoices were received had resulted in the paper invoices being sent all over the place, since they had to be approved at the distributed sites of the Westfalen group. To speed up the approval process and avoid travel times for the post, the digitised invoices were to be kept centrally in accordance with the law and made available for auditing.

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