Putting the spotlight on adaptive BPM systems
(31.03.2015 - Bonn / London) On 18 and 19 March, the Gartner BPM Summit 2015 was held in London and was a great opportunity for BPM experts, IT decision makers and business architects to discuss the latest trends and technologies for managing business processes. Dr Gregor Joeris took part in the event on behalf of the SER Group.
The event was held directly opposite the city's historic Westminster Abbey – yet instead of focusing on preserving past traditions, the conference was keen to take a radical new course: “big change” and “digital transformation” as well as their effects on business processes were the watchwords which were plain to see all around the conference. From a technological perspective, the main emphasis was therefore on the view that only flexible and adaptive BPM systems will be able to satisfy future requirements. This was underlined by the presentations of Gartner analysts Nikos Drakos who discussed “Coordinating Nonroutine Work” and Janelle Hill with her talk entitled “To the Point: From Transactions to Cases”, to name just two examples. It was also made clear that case management has become an important topic and one that is now on a par with traditional BPM – a prediction that Gartner made several years previously.
SER's main reason for taking part in the Gartner BPM Summit 2015 revolved around its completely newly developed business process management system. The system's launch event was held one week later and was attended by guests including Gartner Research Director Marc Kerremans. Dr Gregor Joeris took advantage of the event in London to discuss SER's product strategy for the new Doxis4 BPM with Gartner analysts and to compare it against current trends.
More information on the Gartner BPM Summit 2015: http://www.gartner.com/technology/summits/emea/business-process/
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About the SER Group
SER is the largest European software vendor* of complete enterprise content management systems for information logistics. With more than 550 employees in 15 companies at 22 separate international locations, SER provides its customers with personal, on-site advice, support, implementation and maintenance. Added to this is a network of experienced partners. Around the world, SER has more than 2,000 corporate customers – including half of the DAX 30 companies – with more than 1 million users in total.
For 30 years now, SER has been developing software that is “Made in Germany” for companies from all industry sectors. The entirely service-oriented Doxis4 iECM Suite is a technological milestone which offers flexible options for every ECM scenario. The range of solutions includes electronic archiving and document management, electronic records and workflow, automated processing of incoming mail and e-mail archiving.
* Based on the latest available data, SER is Europe's number one independent vendor for ECM software in terms of turnover, gross profit, operating profit and number of employees.