Creating Your Digital Workspace
With Doxis4 we develop and implement software for the enterprise content management (ECM) system of the future. The Doxis4 Digital Workspace boosts the information literacy of each employee and of the entire organization. We secure information and tap its full potential. We connect people with information, synchronize business processes and facilitate knowledge-based teamwork across companies and their suppliers and customers.
With Doxis4, we create ECM and BPM apps that redefine how companies and people work with information today. In doing so, we provide one unified digital workspace. In no other ECM software is there as much experience as in Doxis4 – over 30 years of development expertise and knowledge from thousands of projects reflect this. No other software brings together ECM and BPM onto one platform like Doxis4 does.
This unique software, in combination with our ECM Excellence, generates one of the most important ROIs of our time: the return on information.
Our resources, our skills and our knowledge guarantee successful customer projects. We personally advise our customers, introduce Doxis4 according to their requirements and wishes, provide constant support and offer long-term maintenance of Doxis4.
We want to be the best in what we do and how we do it. We've already reached this goal in Europe, where we are the largest software vendor* of enterprise content management. Worldwide, SER is one of the top five software-only ECM vendors. What’s more, SER is the only German ECM vendor positioned in the Gartner Magic Quadrant for Enterprise Content Management. This demonstrates that SER is world-class.
SER: facts and figures
- more than 30 years of experience
- 22 x international locations
- 550 employees
- more than 2,000 projects
- over 1 million users
- we create the workspace of the future with Doxis4
- we boost the information literacy of companies
- we encourage knowledge-based collaboration
- we create added value through our ECM Excellence
- we generate a return on information for companies
The SER management team
One of the SER Group's greatest merits are its sustainable structures that have grown naturally with the company's expansion. Over the past 30 years, the company has stood its ground thanks to its self-reliance and bid to stay independent. The SER Group's strategy lies solely in the hands of the managing partners, the managing directors of the individual operating companies and the regional office managers.
SER – Background and origins
- Software Enterprise Research
- Founded in 1984
- Currently 15 companies across Europe
- In-house software development and research on intelligent models and technology
SER stands for “Software Enterprise Research”
Even back when SER was first founded in 1984, the company saw the need to establish a group-style structure. This group is now made up of 15 European companies who take their names from their areas of activity and specific locations, for example “SER Solutions Deutschland GmbH” which sells solutions in the German market.
Is it a surprise to hear that the three initials behind the company's name are becoming less and less relevant to its actual work? It's actually a very typical scenario in the software industry. There are a number of other three-letter-name companies who have left their original names behind, international companies like SAP and IBM are two well-known examples.
SER stands for “Software Enterprise Research”
To begin with, Software Enterprise Research's work primarily focused on developing software and researching intelligent processes and technology that companies and organisations could use for knowledge management. During the early years, we concentrated mainly on solutions for electronic archiving and document management and how they could be applied in as many branches as possible to help increase productivity. Then, just before the year 2000, SER Technologien developed a solution that could automatically identify and process data on the basis of neural networks. From this point onwards, the path was cleared for a digital industrial revolution where data, business processes and humans were all linked using intelligent systems. In 2014, use of these solutions played a significant role in increasing productivity at a number of companies.
The development of the Doxis4 iECM Suite saw SER reaching yet another technological milestone. Its service-oriented architecture enables applications to be used as needed across an entire company. Enterprise Content Management by SER provides an intelligent automation solution which helps to speed up business processes and improve services over the long term.
© SER Software Enterprise Research
The SER divisions
The word “organisation” is derived from the Greek word “organon”, meaning instrument or tool. This definition helps to remind us the true purpose of an organisation. We value motivation, initiative and personal responsibility, not bureaucracy. Streamlined organisational structures and flat hierarchies are two of the SER Group's key features, highlighting its performance and flexibility. Get to know our divisions a little BETTER.