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DEVK insurance: Case-oriented insurance management, from insurance applications to claims settlements

Best Practice

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Customer: DEVK insurance

The number one strategic target of DEVK is customer satisfaction. It achieves this through end-to-end digital case processing. With automated inbound mail processing, Doxis4 eRecords and workflow support, DEVK is able to successfully implement digital case-oriented insurance management and the customers receive the best possible service.

Read all about the successful collaboration between DEVK and SER in the short best practice report.

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