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„In just one click, our employees are quickly and completely informed. Our Doxis4 rental records offer cross-system access to all relevant property information!”

Armin Freitag, CIO, DOGEWO21
Area of applicationElectronic records in property management
IndustryProperty management
Employees150 (2016)
TurnoverAround 89 million euros (2015)
HeadquartersDortmund, Germany
Project scopeDortmund, Germany

Brief Project Description

Starting point

With approximately 16,000 properties in its portfolio, DOGEWO is the largest property management firm in Dortmund. DOGEWO has been deploying an SER archive already since 2002. To manage rental contracts and housing properties more efficiently, further record types with special digital record models (e.g. for housing units, potential customers, etc.) were added in 2005 to the rental contract records. To speed up mail distribution, a workbasket solution was also launched that forwards inbound documents in digital form to the responsible employee. The property management system from SAP was deeply integrated with SER's solutions so that rental contract records that are set up in SAP are automatically generated in Doxis4. Further workflows are being planned.

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