www.ser.de www.ser.at www.ser.ch www.ser-solutions.com www.ser-solutions.fr www.ser-solutions.ru www.ser-solutions.pl www.ser-solutions.es www.ser-solutions.pt www.ser-solutions.com.tr www.ser-solutions.nl www.ser-solutions.cn www.ser.ae

„Doxis4 is our basis for successively digitizing and consistently documenting our business processes.”

Thomas Lange, IT coodinator of Stadtwerke Schwäbisch Gmünd GmbH
Logo Stadtwerke Schwäbisch Gmünd GmbH
CompanyStadtwerke Schwäbisch Gmünd GmbH (Kopie)
Area of applicationDigital case processing with eRecords
IndustryBanken
Employees171 (2015)
Turnover€68.9 million (2015)
HeadquartersSchwäbisch Gmünd
IntegrationSAP
Project scopeGermany

Brief Project Description

Starting point

The leaders of Stadtwerke Schwäbisch Gemünd gave their departments the strategic goal of creating a paper- free future and thereby digitizing processes and documents. Special emphasis was placed on document- centric processes that involve multiple departments. The documents in these processes were originally compiled and exchanged according to organizational agreements and the file server structure. In daily work, however, this proved difficult to implement — especially when it came to cross- departmental processes. Furthermore, a lot of information was still only on paper. This made documents hard to access. Many duplicates were circulating among employees from various departments and areas to give them quick information access. For these reasons, the company wanted to launch ECM to create a modern electronic system with an audit-proof archive to manage departmental eRecords and workflows that represent processes — all to support daily work and optimize procedures.

Register now and access our +Content +Content

  • Detailed project description
  • Option: download the PDF
  • Download the detailed best practice

Registration