(29.03.2018 - Berlin) "Scale" was the overriding theme of this year's Gartner Symposium in Dubai. The SER Group took advantage of the event to establish its positioning as an ECM solution provider for the Middle East and to strengthen its existing business relationships. With its "Smart Dubai" initiative, Dubai is enthusiastically pushing ahead with digitalization. The goal of the "Dubai Paperless Strategy" is to make processes in government and administration completely paper-free. Over 600 CIOs and IT managers from all over the Middle East gathered at the Gartner event in Dubai.
(06.03.2018 - Vienna/Berlin) SER Solutions Österreich GmbH and AIT Austrian Institute of Technology have announced the successful completion of a joint research project, "Natural Language Search with Doxis4". The research results and the functional prototype were handed over to SER Solutions Österreich. The next step is to integrate the language features into the Doxis4 software.
(02.02.2018 - Berlin) 3 out of 4 large companies do not feel prepared for the EU GDPR. This is one of the results of a survey conducted by the SER Group for the ECM Insights market research series. What's alarming here is that over 45 percent have yet to develop a plan to fulfill the new requirements.
(27.11.2017 - Berlin) The SER Group's Doxis4 scores well in all use cases of Gartner's Critical Capabilities for Content Services Platforms and is highly suitable for large content ecosystems and diverse application scenarios. The Doxis4 iECM suite and its intelligent services received particularly high scores in the categories Classification/Categorization and Document Capture/Ingestion.
(10.10.2017 - Berlin / Bonn) The SER Group is now a “Visionary” according to Gartner’s 2017 Magic Quadrant for Content Services Platforms* (CSP). As Europe’s largest vendor for enterprise content management** and a global leader, the SER Group has a strong vision, advanced software solutions and a rock-solid, unified technological platform on which all content services have uniform metadata management. The SER Group sees its positioning as a Visionary in the Magic Quadrant for CSP, previously titled by Gartner as the Magic Quadrant for Enterprise Content Management, as a considerable improvement.
(04.10.2017 - Berlin) Mittelrhein-Verlag, publisher of the Rhein-Zeitung newspaper in Germany, has joined up with SER to deploy the ECM software Doxis4. With automated invoice management and electronic archiving for all invoice documents and data, Mittelrhein-Verlag is bringing the digitalization of its administration to the next level.
(20.09.2017 - Berlin) Doxis4 from SER is the first ECM system worldwide to receive SAP S/4HANA certification for the archive interfaces ArchiveLink and ILM. And this means long-term security for all companies that plan to switch to the new generation SAP S/4HANA. It is possible for them to safely store their SAP documents and data in the Doxis4 archive with S/4HANA.
(17.08.2017 - Berlin) Dispersed information, system diversity in information management, and the resulting information silos are immense challenges for 75 percent of the corporations surveyed in the market research series ECM Insights 2017, conducted by the SER Group. Suffering most from this situation are the speed of information sharing and the security of collaboration across company lines.
(08.08.2017 - Berlin) SER is a pioneer in securing personal data. The renowned auditing firm Ebner Stolz has certified Doxis4 according to the EU General Data Protection Regulation (GDPR). Doxis4 is the first ECM system worldwide to receive this certification.
(24.07.2017 - Berlin) Digitalization, teams working from several locations, work on the go, home office work models, and many other factors are changing the way we work together. More and more we see new digital ecosystems emerging as economic communities of interactive companies and individuals making new kinds of products for their customers. According to a current Gartner study, half of all companies operate in a digital ecosystem. Global players are connecting with one another, sharing information and creating innovative products and services. SER reveals three ways that your company can facilitate this new form of interdisciplinary teamwork.
(13.07.2017 - Berlin) At the Digital Leader Awards 2017, SER customer Eissmann Group Automotive clinched second place in the category Spark Collaboration with its Doxis4 project "iRoom – Eissmann Supplier Platform as a Service (PaaS)". The award ceremony was held at a special gala in Berlin.
(04.07.2017 - Bonn) Most companies are not fully prepared for the new EU GDPR. As a survey by the international organization AIIM reveals, only six percent of the responding companies are ready for the regulation — although it comes into effect in less than one year. The study also exposes serious weaknesses in data security: 31 percent of the respondents cite data loss or exposure in the last 12 months due to staff negligence or bad practices.
(19.06.2017 - Berlin) Data protection, access protection, immutability — these requirements are covered by ISO 14641-1: 2012 in its specifications concerning the design and the operation of an information system for electronic information preservation. The independent certification authority SP Certifications London* has certified that the Doxis4 iECM suite conforms to this high international standard. Information stored in Doxis4 fulfills rigid security standards and is protected from manipulation and unauthorized access.
(15.05.2017 - Berlin) For the tenth year in a row, SER has attained the highly sought-after Microsoft Gold Partner status, demonstrating again the excellent implementation of the Doxis4 iECM suite in the Microsoft products and the high value this offers its customers.
(19.04.2017 - Berlin) The Doxis4 iECM suite was successfully certified according to the international standard ISO 16175-2 ("Information and documentation — Principles and functional requirements for records in electronic office environments"). SER, with Doxis4, is the first German ECM vendor to fulfill the nearly 300 cross-industry requirements for documents subject to retention.
(06.04.2017 - Berlin) The SER Group announces today that Forrester Research has named it a "Strong Performer" in its Waves for ECM Transactional Content Services* and ECM Business Content Services**. SER is the only vendor of German origin listed in Forrester’s two internationally renowned ECM Waves. In both reports, Forrester writes that “SER Group has a strong footprint in Europe with a growing presence globally.”
(17.03.2017 - Bonn/Cologne) The City of Cologne kicked off operations of its new long-term archive for digital data, called DiPS.kommunal. The solution is intended to fight "digital dementia" and is now available to all municipalities in North Rhine-Westphalia. Based on software developed by SER and HP, it was designed and implemented together with partners from the Office for Data Processing, the Historical Archive of the City of Cologne, the Landschaftsverband Westfalen-Lippe (LWL) and the Data Center Network KDN.
(13.03.2017 - Berlin) Since the EU General Data Protection Regulation (EU GDPR) was adopted in April 2016, member states have been preparing for the new data protection laws. In February 2017, for example, the German cabinet decided to adapt its laws to the new regulation. The intent of the EU GDPR is to strengthen data protection for individuals within the EU. In cases of non-compliance, penalties of up to several million euros are possible. SER already has a solution: Doxis4 safeLock.
(12.12.2016 - Berlin) The Doxis4 iECM suite's language portfolio has been extended to add a thirteenth language: Hungarian. SER's enterprise content management (ECM) and business process management (BPM) solution is now available for 137 countries worldwide.
(03.11.2016 - Berlin) Tomorrow is World Paper Free Day and AIIM, the initiator, wants you to be more conscientious about how you use paper in business. Digitizing paper is just the first step. To truly work more efficiently and cost-effectively, you need to get rid of paper-based processes. Three customers of SER reveal how they have successfully and sustainably accomplished this with enterprise content management (ECM).
(02.11.2016 - Berlin) The SER Group has been positioned by Gartner as one of the 15 ECM vendors worldwide in the 2016 Gartner Magic Quadrant for Enterprise Content Management*. We see this as proof that the SER Group continues to fulfill Gartner’s strict inclusion and evaluation criteria for the international ECM market and its vendors. In SER’s analysis, the SER Group is the only vendor of German origin and one of three European software vendors positioned in the evaluation matrix.
(20.10.2016 - Berlin/Moscow) The SER Group, one of the top ECM vendors worldwide, is expanding its business in Russia with a newly founded legal entity OOO SER Software RUS. With this step, SER is strengthening its commitment to the Russian market. Supported by a growing partner network of companies such as Masterdata and Softline, SER plans to bolster its local team with in-house developers.
(19.10.2016 - Berlin) Doxis4 InvoiceMaster 8.3 is successfully certified in combination with SAP ERP and SAP NetWeaver 7.40. SER has been a certified SAP partner for archiving solutions for many years. Now, SER expands its certification portfolio to include the inbound invoice processing solution from SAP.
(14.09.2016 - Bern / Oberentfelden) After an extensive tender process at Swiss Transfusion SRC Inc. in Bern, SER Schweiz won with Doxis4. SER and its ECM solutions will tackle the areas of vendor invoice processing, quality management, and transfusion and patient records.
(26.07.2016 - Berlin) SER is one of the first enterprise content management (ECM) vendors worldwide to offer an SAP Fiori-based app that supports user-friendly invoice workflows on smartphones, tablets and other mobile devices. The app enhances SER's portfolio of invoice processing solutions using SAP. Decision-makers can use the app to check and approve invoices and more while on the go. The benefits? Stay ready to act and keep fully informed about all accounts payable.
(02.06.2016 - Berlin) SER is one of the first enterprise content management (ECM) vendors worldwide that supports SharePoint 2016. The deep integration of Doxis4 into the Microsoft solution now adds a comprehensive document management function (DMS) and audit-proof archiving to SharePoint 2016.
(14.04.2016 - Berlin) Have all your business documents with you without having to carry a thing – except your smartphone. Access all your documents and take part in business processes – even away from the office. It is possible. Yet many companies cannot provide their employees this kind of mobile workspace, as a current IDC study reports. There is a solution, however: the Doxis4 webCube app.
(22.03.2016 - Bonn/Berlin) Starting in January 2016, SER became an active member of AIIM, the international Association for Information and Image Management. This global network of experts brings together independent research, further education and certification programs dealing with document and information management.
(17.03.2016 - Berlin) SER has once again achieved gold status as a Microsoft Partner. SER, an ECM vendor in the Gartner Magic Quadrant for Enterprise Content Management, was able to strengthen its competencies and know-how in the integration of Microsoft products into the Doxis4 iECM suite.
(15.02.2016 - Berlin) Poor support, a lack of scalability, security gaps – there are many reasons to do away with outdated enterprise content management (ECM) systems. Still, the switch to a modern ECM system can be rocky if the data migration is not well thought out. With the Doxis4 Consolidation Service, SER now offers an ECM migration concept and tool that minimizes the effort and risks involved in a transformation process.
(18.11.2015 - Berlin/Barcelona) Under this year’s theme “Rise to the Challenge” more than 5,000 CIOs and IT leaders gathered in Barcelona for Gartner Symposium/ITxpo. As Platinum Sponsor SER positioned ECM Excellence for the Digital Workplace as part of the CIO agenda both at the stand (ITxpo) and as part of the official conference programme (symposium).
(23.10.2015 - Bonn) SER Group, Europe’s foremost developer of Enterprise Content Management, has today consolidated its past successes by joining Gartner’s Magic Quadrant for Enterprise Content Management*. The company’s official admission to the world-renowned ranking matrix confirms SER as one of the world’s top 20 suppliers of Enterprise Content Management in 2015. For the only ECM developer in Germany, both the inclusion on the list itself and the fact of achieving a placing for the first time prove that software made in Germany by SER is world class.
(19.10.2015 - Bonn) Since the European Court of Justice (ECJ) ruled that the “Safe Harbor” agreement is invalid, a state of legal limbo has prevailed in that no clear data protection regulations now exist regarding the secure exchange of personal data between the EU and the US. With SER’s Doxis4 solution, however, organisations can stay on the right track, as its built-in encryption facility enables data to be exchanged securely – even in the cloud – despite the current legal uncertainties.
(28.09.2015 - Bonn/London) Addressing an international audience at the Gartner Digital Workplace Summit in London, SER set out what Doxis4 ECM can do for the digital workplace. SER took the opportunity to present the SER Group and its ECM and BPM technology to an expert audience comprising companies and consultants from many different countries. This was followed by a presentation from SER customer DHL Express which demonstrated how the technology works in practice.
(27.07.2015 - Bonn) On July 29, 2015 Microsoft officially releases Windows 10. As Microsoft Gold Partner, SER was granted access to a developer preview of Windows 10 at an early stage, so that SER was able to push the integration of the Microsoft operating system into the Doxis4 iECM Suite. The result: Even before Windows 10 is officially released, the Doxis4 Windows client of the Doxis4 iECM-Suite is perfectly prepared for the latest operating system generation.
(27.07.2015 - Wien) SER, an European software manufacturer of complete enterprise content management systems for information logistics, and the research partner AIT Austrian Institute of Technology agree a strategic cooperation to develop and market new solutions to reliably store and manage data in the digital universe.
(22.04.2015 - Bonn / Moskau) On 19 May, the SER Group will be presenting its enterprise content management solutions at DOCFLOW 2015 in Moscow. SER will be appearing at this key industry event as a Gold Partner of the trade fair & conference for electronic document and information management. The conference will be held at the Radisson Slavyanskaya Hotel & Business Centre in Moscow.
(15.04.2015 - Bonn / Moskau) On 15 April 2015, the SER Group took part in "BPM Day" in Moscow. SER took the opportunity of the BPM (business process management) industry conference to present its completely re-imagined Doxis4 BPM software to the Russian IT market for the first time.
(07.04.2015 - Bonn) Hybrid BPM systems which can master both model-driven (rule-based) and agile (flexible) processes are the future. This was confirmed by the analysts and advisers Gartner and Zöller & Partner at the Doxis4 BPM première in Bonn. The hybrid Doxis4 BPM combines the best of both worlds in a single piece of software on one technological platform. It sets an example for future BPM software generations.
(31.03.2015 - Berlin) Doxis4 now supports 12 official languages, with coverage for 135 countries. International companies can now provide their employees with access to the Doxis4 integrated enterprise content management suite in the relevant official languages. As well as being Unicode-capable, Doxis4 creates a connection between the various sites of a company which transcends language and borders.
(31.03.2015 - Bonn / London) On 18 and 19 March, the Gartner BPM Summit 2015 was held in London and was a great opportunity for BPM experts, IT decision makers and business architects to discuss the latest trends and technologies for managing business processes. Dr Gregor Joeris took part in the event on behalf of the SER Group.
(24.02.2015 - Berlin) IT decision-makers at French organisation Club Decision DSI have awarded SER Solutions platinum technology partner status for 2015, recognising its work as an innovative company in the area of digitisation. By establishing partnerships with IT suppliers, the organisation aims to give its members access to the very best IT solutions out there.
(11.02.2015 - Berlin) SER adds more agility to business processes with the new Doxis4 Business Process Management (BPM). Businesses can then react more quickly to a changing environment without having to make sacrifices in terms of process compliance. Compared with classic BPM software, the new Doxis4 task & process management system operates situational work items, as well as standardised and automated business processes, which can be combined flexibly in just one software system. Doxis4 therefore brings people, information and procedures together in one process.
(09.02.2015 - Berlin) When it comes to process management with SER, there's no need to make sacrifices. With its completely re-imagined BPM services, SER overcomes the strict separation between normative, model-driven business processes and a situational, knowledge-based task and process management system, following the ad hoc principle. The new Doxis4 BPM combines both in one solution and integrates seamlessly with the existing Doxis4 iECM suite ECM platform.
(06.11.2014 - Berlin) The SER Group has concluded a cooperation agreement with the China University of Mining and Technology (CUMT) in Xuzhou. This cooperation is aiming for the linguistic and conceptual localisation of SER software into Chinese, as well as the establishment of support programmes for placements abroad, thus investing in personnel resources for German and international subsidiaries in China using SER software.
(04.10.2014 - Berlin) The Doxis4 archive has once again proven its suitability for the secure long-term archiving of SAP documents and data in official SAP test procedures. SAP SE has certified the integration of the archive interfaces Doxis4 HCS 7.02 and Doxis4 WebDAV Connector for ILM 01.00 with SAP NetWeaver. SAP users can thus rest assured that documents and data from their SAP systems will be safely and reliably stored in the Doxis4 archive from SER.