SER is the first German ECM vendor certified according to the international standard for records management
(19.04.2017 - Berlin) The Doxis4 iECM suite was successfully certified according to the international standard ISO 16175-2 ("Information and documentation — Principles and functional requirements for records in electronic office environments"). SER, with Doxis4, is the first German ECM vendor to fulfill the nearly 300 cross-industry requirements for documents subject to retention.
The experts of the independent certification authority Van Bussel Document Services confirm in its audit report that the Doxis4 product suite, when used appropriately, meets the requirements of the internationally applicable ISO 16175-2 standard for records management. "Doxis4 is an integrated content management suite well versed to model, process, archive, and preserve records and their metadata," writes Dr. Geert-Jan van Bussel, the chief auditor.
Doxis4 fulfills cross-industry requirements
ISO 16175-2 describes a total of 275 requirements independent of function, industry and technology. This includes, for example, the definition of processes, the conditions under which information is captured and managed, retention and deletion rules, and the support of compliant work procedures. "With the ISO 16175-2 certification, Doxis4 users can be sure that they meet all of the requirements for managing information subject to retention, regardless of which media is used to create and/or store it," explains Klaus Eulenbach, Managing Director of SER Software Technology GmbH and Head of Development of the SER Group.
About ISO 16175-2
ISO 16175-2, "Information and documentation — Principles and functional requirements for records in electronic office environments", is based on records management concepts of the International Council on Archives (ICA). It analyzes software that is used primarily or exclusively for records management (of documents). This includes enterprise content management (ECM) systems such as Doxis4 by SER. You can find the complete paper on ISO 16175-2 here.
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About the SER Group
SER is the largest European software vendor* of complete enterprise content management systems for information logistics. With more than 550 employees in 15 companies at 22 separate international locations, SER provides its customers with personal, on-site advice, support, implementation and maintenance. Added to this is a network of experienced partners. Around the world, SER has more than 2,000 corporate customers – including half of the DAX 30 companies – with more than 1 million users in total.
For 30 years now, SER has been developing software that is “Made in Germany” for companies from all industry sectors. The entirely service-oriented Doxis4 iECM Suite is a technological milestone which offers flexible options for every ECM scenario. The range of solutions includes electronic archiving and document management, electronic records and workflow, automated processing of incoming mail and e-mail archiving.
* Based on the latest available data, SER is Europe's number one independent vendor for ECM software in terms of turnover, gross profit, operating profit and number of employees.