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Quo vadis IT? SER brought back the latest trends and insights from Gartner Symposium/ITxpo

Gartner Symposium / ITxpo

(18.11.2015 - Berlin/Barcelona) Under this year’s theme “Rise to the Challenge” more than 5,000 CIOs and IT leaders gathered in Barcelona for Gartner Symposium/ITxpo. As Platinum Sponsor SER positioned ECM Excellence for the Digital Workplace as part of the CIO agenda both at the stand (ITxpo) and as part of the official conference programme (symposium).

The five-day programme was packed with fascinating, visionary sessions and a multitude of networking opportunities – a hard task to decide which sessions to join.

For SER the event already started off successfully by hosting the Sunday VIP dinner. This gave us the opportunity to discuss the Digital Workplace and related challenges with relevant CIOs and IT experts. The international attendees and idea exchange indicated that ECM Excellence is a crucial part of the workplace of the future.

Nevertheless, the main part was reserved for sessions and presentations. Approximately 100 sessions and roundtable per day covered the full range of IT. Attendees handpicked their individual agenda according to their business priorities. Session revolved around they key topics Renovating the IT Core, Drive Business Growth and Leadership. Especially, all sessions themed Plan for the Digital Future were insightful and worth sharing. The key messages can be wrapped-up as follows:

  1. Disruption becomes more and more relevant as driver of innovation. Nowadays, disruptive innovation are mainly not driven by industry peers but digital companies, who challenge the market from “outside”. This e.g. is the case with Google and Tesla – both work on the car of the future, but are not traditional car manufacturers. Therefore it is important to drive disruptive innovations from within the company and to look into digital business models – quite a range of companies try this via acquisitions of technology companies (“techquisitions”).
  2. The Bimodal Organisation creates (future) growth by integrating innovative technologies and software. And yet, CIOs have to think in two modes and align their activities accordingly. On the one hand there is the traditional IT, which is mainly about stability and security. On the other hand, in mode two, departments require fast, unconventional solutions from IT.
  3. Algorithms and Smart Machines are going to take over a multitude of tasks independently. Not only the people themselves need to get used to this scenario, but also the company strategy needs to be adjusted in this regard. The supermarket of the future for example assembles a shopping basket according to an elaborated stock-keeping system automatically after the order has been received and optimises the processes and delivery times.

The CIO is a crucial partner and experts for topics like this, who supports the CEO and departments in all business relevant questions.

SER’s presentation on the implementation of multifunctional document management and its resulting advantages at DHL Express was also a huge success. Conversations continued after the session and will be proceeded in due course. Find out more about DHL Express and how they have transformed their business into a true digital workplace with the help of Doxis4 processing more than 5,000,000 new documents per day. http://www.ser-solutions.com/referenzen/detail/dhl-express-338.html

Re-live the event via Twitter: https://twitter.com/hashtag/gartnersym

Gartner Symposium / ITxpo in Barcelona

Press contact

Please don't hesitate to contact us for press inquiries via email or phone.

SERgroup Holding International GmbH
Public Relations
Kurfürstendamm 21
D-10719 Berlin


Mrs. Alexandra Lilienthal
Email: alexandra.lilienthal@ser.de
Phone: +49 30 498582-214

About the SER Group

The company SER

  • Leading vendor of enterprise content management software*
  • One of the top five software-only ECM vendors worldwide
  • Software "Made in Germany"
  • A "Challenger" in Gartner's Magic Quadrant for Content Services Platforms (CSP)
  • A "Strong Performer" in both of Forrester's ECM Waves
  • Over 550 employees
  • More than 2,000 customers worldwide; half of which are DAX 30 companies
  • Largest ECM development team in Europe

The software Doxis4

  • Standardized ECM software for large corporations, mid-sized firms and public administrations
  • A uniform ECM, BPM and collaboration platform with
    • comprehensive metadata management
    • numerous horizontal and vertical solutions
    • hybrid BPM for all business processes – from ad hoc to highly structured
    • collaboration components for secure information sharing, both internally and with external partners

*According to the most recently published figures on revenue, gross profits, operating results and number of employees