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The SER Group is in the 2016 Gartner Magic Quadrant for Enterprise Content Management

The SER Group is one of Gartner’s top 15 ECM vendors

(02.11.2016 - Berlin) The SER Group has been selected by Gartner as one of the 15 leading ECM vendors worldwide in the 2016 Gartner Magic Quadrant for Enterprise Content Management*. This demonstrates that SER continues to fulfill Gartner’s strict inclusion and evaluation criteria for the international ECM market and its vendors. SER is the only vendor of German origin and one of three European software vendors positioned in the evaluation matrix.

SER’s positioning confirms once again its solid performance in the Magic Quadrant’s criteria “ability to execute” and “completeness of vision”. Due to the more rigorous inclusion and selection criteria this year, only 15 vendors are included in the 2016 Magic Quadrant for Enterprise Content Management compared to 20 vendors in 2015.

“We believe that our state-of-the-art ECM suite, Doxis4, and our growing international footprint play an important role in our inclusion in this internationally renowned evaluation matrix,” says Morad Rhlid, Managing Director of SER Solutions International. “The trust of our customers and our expertise from over 2,000 successful international projects make SER a key player in the global ECM landscape,” adds Rhlid.

Besides its positioning in the 2016 Magic Quadrant for Enterprise Content Management, SER is also mentioned as one of the “notable vendors” both in EMEA and APAC. According to Rhlid, this accurately reflects the focus of the SER Group. With more than 20 offices across Europe, India and China and a strong international partner network, SER serves customers from a wide range of industries with vertical and use case-specific solutions, helping them to take their content and process management to the next level.


*The Gartner Magic Quadrant for Enterprise Content Management 2016: Karen A. Hobert, Joe Mariano, Gavin Tay, 31 October 2016

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Mrs. Alexandra Lilienthal
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About the SER Group

The company SER

The software Doxis4

  • Largest European software vendor for enterprise content management*
  • One of the top five software-only ECM vendors worldwide
  • Owner-run company
  • Software "Made in Germany"
  • A "Visionary" in Gartner's Magic Quadrant for Content Services Platforms (CSP)
  • A "Strong Performer" in both of Forrester's ECM Waves
  • Over 550 employees
  • More than 2,000 customers worldwide; half of which are DAX 30 companies
  • Largest ECM development team in Europe
  • Standardized ECM software for large corporations, mid-sized firms and public administrations
  • A uniform ECM, BPM and collaboration platform with
    • comprehensive metadata management
    • numerous horizontal and vertical solutions
    • hybrid BPM for all business processes – from ad hoc to highly structured
    • collaboration components for secure information sharing, both internally and with external partners

*According to the most recently published figures on revenue, gross profits, operating results and number of employees