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The SER Group is in the 2016 Gartner Magic Quadrant for Enterprise Content Management

The SER Group is one of Gartner’s top 15 ECM vendors

(02.11.2016 - Berlin) The SER Group has been selected by Gartner as one of the 15 leading ECM vendors worldwide in the 2016 Gartner Magic Quadrant for Enterprise Content Management*. This demonstrates that SER continues to fulfill Gartner’s strict inclusion and evaluation criteria for the international ECM market and its vendors. SER is the only vendor of German origin and one of three European software vendors positioned in the evaluation matrix.

SER’s positioning confirms once again its solid performance in the Magic Quadrant’s criteria “ability to execute” and “completeness of vision”. Due to the more rigorous inclusion and selection criteria this year, only 15 vendors are included in the 2016 Magic Quadrant for Enterprise Content Management compared to 20 vendors in 2015.

“We believe that our state-of-the-art ECM suite, Doxis4, and our growing international footprint play an important role in our inclusion in this internationally renowned evaluation matrix,” says Morad Rhlid, Managing Director of SER Solutions International. “The trust of our customers and our expertise from over 2,000 successful international projects make SER a key player in the global ECM landscape,” adds Rhlid.

Besides its positioning in the 2016 Magic Quadrant for Enterprise Content Management, SER is also mentioned as one of the “notable vendors” both in EMEA and APAC. According to Rhlid, this accurately reflects the focus of the SER Group. With more than 20 offices across Europe, India and China and a strong international partner network, SER serves customers from a wide range of industries with vertical and use case-specific solutions, helping them to take their content and process management to the next level.


*The Gartner Magic Quadrant for Enterprise Content Management 2016: Karen A. Hobert, Joe Mariano, Gavin Tay, 31 October 2016

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Mrs. Alexandra Lilienthal
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About the SER Group

SER is the largest European software vendor* of complete enterprise content management systems for information logistics. With more than 550 employees in 15 companies at 22 separate international locations, SER provides its customers with personal, on-site advice, support, implementation and maintenance. Added to this is a network of experienced partners. Around the world, SER has more than 2,000 corporate customers – including half of the DAX 30 companies – with more than 1 million users in total.

For 30 years now, SER has been developing software that is “Made in Germany” for companies from all industry sectors. The entirely service-oriented Doxis4 iECM Suite is a technological milestone which offers flexible options for every ECM scenario. The range of solutions includes electronic archiving and document management, electronic records and workflow, automated processing of incoming mail and e-mail archiving.

* Based on the latest available data, SER is Europe's number one independent vendor for ECM software in terms of turnover, gross profit, operating profit and number of employees.